Job Description
Position Summary:
The purpose of this position is to provide all personnel and verbal facility contacts with prompt, curteous attention to their requests.
Essential Functions:
Attend work as scheduled and follow call-off procedures
Maintain an accurate resident census by name and room number
Maitain accurate list of emergency, reference, and key personnel telephone numbers
Follow verbal and written instructions
Type accurately
Operate facility paging and telephone system
Communicate and work cooperatively with all facility staff
Screen and direct all incoming calls appropriately
Enforce visitation policies and procedures
Screen all individuals coming into the facility and exercise good judgement in granting entrance
Handle all correspondence assigned
Observe all facility infection control procedures
Assume Quality Assurance duties as assigned
Consistently work cooperatively with residents, residents' representatives, facility staff, physicians, consultants and ancillary service provides
Qualifications/Skills/Education Requirements:
High School Diploma or General Education Degree (GED); and at least 6 months of related experience and/or training; or equivalent combination of education and experience
Physical Requirements:
Standing (under1/3), walking (under 1/3), using hands to finger, handle or feel (over 2/3), reach with hands and arms (over 2/3), climb and balance (under 1/3), stoop, kneek (1/2-2/3), talk or hear (over 2/3), taste or smell (under 1/3). Lifting up to 10 pounds (1/3-2/3), Up to 25 pounds (under 1/3); up to 50 pounds (none)
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