Job Description
Description:
STATEMENT OF THE JOB
Provides information and referral services and crisis intervention services by phone and electronically to the public and community professionals 24 hours/day, 7 days/week.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Interviews clients and conducts a thorough assessment of their needs
• Identifies appropriate resources
• Supports the client in implementing the referral, and when appropriate, makes the linkage with other agencies for the client
• Advocates for the inquirer, when necessary, to assist in contacting and utilizing resources.
• Conducts follow-up to ensure that the inquirer’s needs have been met
• Uses crisis management techniques in accordance with agency procedures
• Maintains complete and accurate documentation
• Responsible for staying current with all ongoing training requirements for both services
• Assists with community outreach activities as assigned by the management team
• Actively involved with agency programs and events
• Supports operations during times of disaster as defined by agency policy
• Maintains up to date knowledge of agency processes and policies & procedures
• Performs all other duties as assigned
Requirements:REQUIREMENTS
KNOWLEDGE / SKILLS / ABILITIES
• Well-developed interpersonal skills
• Excellent computer skills
• Demonstrated crisis intervention skills
• Versed in substance abuse issues and mental health issues
• Clear and effective communication and accurate assessment of inquirer’s needs
• Ability to function as a team member in an experiential learning setting
• Ability to effectively problem solve and resolve conflict
• Ability to work independently with minimal supervision
• Ability to maintain professional expectations and assist individuals with diverse backgrounds
• Knowledgeable of program procedures and the contact center's information system
• Must have reliable, secure internet service along with a cellular phone.
...Motion Graphics Designer is a remote review track for evaluating AI outputs across motion graphics designer creative review workflows. Reviewers grade craft, constraints, and tooling adherence; flag production-readiness issues; and document the corrected approach so the...
...Job Details Position Summary: Develops and maintains SCOPE courses as assigned by the Lead Instructional Designer. Principal Duties and Responsibilities: Works in collaboration with course developers to design SCOPE course offerings following the parameters...
...Alternative Vehicle Program (AVP) -Delivery Driver - Use Personal Vehicle Most routes are in North Little Rock and Maumelle Got... ...: Morning and early afternoon hours are available! ETCH Transport Company in Central AR partners with FedEx Ground to deliver packages...
POSITION SUMMARY: The Drug Safety Physician in Drug Safety & Pharmacovigilance department will serve as a subject matter expert and thought leader for drug safety activities across Rigels portfolio. This role requires broad expertise in oncology drug development, precision...
...availability ~ DailyPay access your earned wages when you need them ~ W-2 employment we handle your payroll taxes ~ No long-term contracts ~ No travel contracts required ~ Work with a team that values the care you provide Already Working Agency? We understand...